Exchange and Return Policy
All sales at Madison are final.
Thank you for shopping with Madison. We take pride in our products and strive to provide high-quality items to all our customers. We have a limited and curated collection, which means cancelling, exchanging and returning is not possible. Please carefully review our return policy for any questions regarding returns, exchanges, and refunds.
Return Eligibility:
- Damaged Products: If you receive a damaged product, please email us at contact@madisononpeddar.com within 24 hours of receiving the product. Include photos and a description of the damage. Once approved, we will arrange a free return and exchange for the same item.
Exchanges:
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In case of a genuine size issue we will try to accommodate an exchange where possible. Please note for a size exchange we cannot do a style exchange.
Please request a size exchange within 3 days post receiving your order. We can ONLY accept an exchange on a product if the box and the tags are intact and the product is not worn.
- Damaged Item- For damaged items approved for return, we will provide an exchange at no additional cost. Please initiate this process within 2 days of receiving the product.
If you have any further questions or need additional assistance, please reach out to us at via e-mail or call before committing to your purchase.
P.S incase of a fulfilment error please inform us within 24-48 hours of delivery
Customer Service
Hours: Monday – Saturday, 11:00 AM – 6:00 PM IST
Contact: +91 9930228110 or contact@madisononpeddar.com
MADISON: 30 Kiran Villa, Ground Floor,
Next to Sterling Apts. Peddar Rd, Mumbai 400026.
Contact: +91 9987772354
Timings: 11:00 am to 07:00 pm | Monday to Sunday
Delhi
MADISON DLF Promenade Mall, 1st Floor,
Vasant Kunj, New Delhi 110070.
Contact: +91 7042377705 / 7042378999
Timings: 11:00 am to 09:30 pm | Monday to Sunday